Operational Email Notifications

We are excited to announce a feature that has been heavily requested for a long time:
Email Notifications.

With this feature, Svix can now send emails to your customers when certain events happen with their webhooks setup, such as when one of their endpoints is automatically disabled due to repeated failures.

It's already enabled for Svix operational webhooks, so you'll get emails if your operational webhooks endpoints get disabled. Though with this feature, you can also enable it for your customers, to notify them when their endpoints get disabled.

Why it's useful

Email notifications help your customers stay on top of webhook delivery issues that may affect their integrations. Now you can start sending them effortlessly.

No need to worry about setting up an email service or fiddling with email templates. Svix will send a whitelabeled (and pretty!) email to the email address you set up for each customer.

This is how it looks like:

How to set it up

Enable Email Notifications in the Svix Dashboard.

Set your company name, logo and a link to the dashboard where your customers will manage their webhooks.

Select the events you want your customers to be notified about. In this launch, we support notifying when an endpoint is automatically disabled due to repeated failures. We have many more alert events coming soon.

Once enabled, set the customer's email address in the Consumer Application associated to them (see the docs for more information), and that's it! Svix will take care of the rest.

Get started now

Email Notifications are free and included in all plans. We're excited to see you using them!

For more information on how to use Email Notifications, please refer to the docs.

Got any feedback or suggestions? Is anything unclear? We would love to hear from you!

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